What to look for in a Good Property Management Company in Kenya

Looking for a great estate manager? Call touchstone Properties

Written by Beryl Nyathira

November 15, 2022

In Kenya, the development of the real estate industry is closely related to the history of property management companies. In response to the growing demand for property management services, Kenya’s property management companies have increased in number and variety.

Despite being present for many years in Kenya, property management as a profession has likely grown and evolved over the years. As the real estate market in Kenya has developed and become more sophisticated, the property management industry is likely to have grown and adapted to meet the needs of a wider range of clients than it was a few years ago, when property management was more informal and focused more on managing small residential or commercial properties.

A variety of services are offered by property management companies in Kenya, including marketing and advertising properties, screening tenants, collecting rent, and maintaining properties. A license and insurance are required for these companies to operate in this industry, which is regulated by the government. Due to the changing needs of property owners and the overall development of the Kenyan real estate market, the property management industry is likely to continue evolving and growing.

If you are looking for a competent property management company in Kenya, you should consider these factors:

A track record of experience and success

For a property management company in Kenya, experience and track record are key because they indicate the company’s capacity to manage properties and meet its clients’ needs. Those who have been in the industry for a long time are likely to have a range of skills and expertise that are beneficial to your property. A successful company may also be able to offer a higher level of support and service due to its reputation in the industry and successful track record.

The quality of a company’s services can also be determined by its track record, which indicates its ability to attract and retain clients. In order to get a sense of a company’s experience and capabilities, research its history and ask for references.

Licensing and insurance

In Kenya, licenses and insurance are imperative for property management companies because they provide assurance that the company operates legally and protects your property.

In order to operate in the property management industry, a licensed company must meet the government’s requirements, such as demonstrating competency and meeting certain financial and insurance requirements. In this way, a company can ensure that it has the qualifications and resources to manage properties effectively.

Moreover, insurance protects both the company and the property owner against potential liabilities that may arise during the management of the property. Property management companies’ insurance can help cover the costs of defending a lawsuit filed by a tenant who has been injured on the property. The company and the property owner can also be protected against other unexpected losses, including damage to the property caused by natural disasters.

Your property will be well-managed and protected if you choose a licensed and insured property management company.

The Services Offered by the Property Manager

Functions of a Property management company in Kenya

An incredibly important consideration when choosing a property management company is the range of services it offers, since it can influence the level of support you receive. When your property management company offers a wide range of services, they can handle a wide variety of tasks. This can be convenient and ensure that all aspects of your property are handled correctly.

In addition to marketing and advertising properties, property management companies may screen potential tenants to ensure they are qualified and responsible. They may collect rent and handle financial transactions, coordinate maintenance and repair services, and handle legal and compliance issues.

The services offered by a property management company can allow you to gauge the level of support and assistance you can expect. You can choose a company that suits your needs.

Communication and responsiveness

A property management company in Kenya must be responsive and communicate well in order to ensure that the property is managed well. This is in order to ensure that the property owner’s needs are met.

The coordination of various tasks involved in managing a property, including communication with tenants, vendors, and other stakeholders, requires effective communication. A property management company that is responsive and communicates effectively can help ensure that issues are addressed promptly and efficiently. In addition, you are kept up to date on the status of your property.

Alternatively, if a property manager is difficult to reach or does not communicate effectively, you may experience frustration and difficulties managing your property. Management of your property can be smooth and efficient if you choose a company that values communication and responds to your needs.

Fees and charges

The fees and charges charged by a property management company are an invaluable factor when choosing one in Kenya since they can affect your overall property management costs. Ensure that you are getting a fair price by understanding the company’s fees and charges and comparing them to those of other property management companies.

Some property management companies charge a flat fee, while others charge a percentage of the rent collected. In order to make an informed decision, it is vital to understand the details of the fee structure and to compare it with other options available on the market.

During the course of managing your property, you may incur additional fees or charges, such as charges for advertising or leasing, or charges for maintenance or repair services. Choosing the right property management company for your needs and budget depends on understanding the full range of fees and charges associated with their services.

Review and reference information from Customers

Referrals and reviews from other clients can be helpful when selecting a property management company in Kenya. This is because they provide insight into other clients’ experiences and can help you gauge the company’s reputation.

You can learn a lot about a company’s strengths and weaknesses by reading customer reviews, as well as what its clients think about it. When deciding between different property management companies, these reviews can be useful sources of information and can assist you in making an informed choice.

Reading customer reviews isn’t the only way to learn about a company. You may also want to speak to references or clients who have worked with that company previously. In addition to providing a better understanding of the company’s capabilities, this can also give you an idea of how much support and assistance you can expect.

Overall, considering customer reviews and references can be a helpful way to research a property management company’s reputation and get a sense of its capabilities and level of service.

Looking for a Great and Reliable Property Management Company in Kenya?

Talk to Touchstone Properties, and let us make your life and your customers’ better with a slew of professional services.

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